How to Manage and Resume a Paused Subscription

In this guide, we will explore how to manage and resume a subscription that has been paused temporarily. Follow the steps below to effectively handle a paused subscription.

Step 1: Open the Paused Subscription

Begin by accessing the subscription that has been paused. This is the starting point for managing any changes or actions you wish to perform.

Step 2: Resume the Subscription

• Decide when you want to resume the paused subscription. You have the option to:

  • Resume immediately.

  • Resume on a specific date.

• If there are charges in the current term, choose whether to:

  • Invoice them immediately.

  • Add them to unbilled charges.

Step 3: Modify Customer Details or Cancel Subscription

If necessary, you can update the customer's details. Alternatively, if the customer no longer wishes to continue, you can cancel the subscription.

Step 4: Manage Charges and Payment Details

• Add any charges associated with the paused subscription.

• Request the customer to update their payment details by sending an email directly from the subscription management interface.

These are the various actions you can perform on a paused subscription. Thank you for watching.