How to Create & Manage a Product Family
Sumana
Updated on Jul 03, 2025
Product families are essential for presenting your plans and add-ons to customers in a contextual manner. They allow customers to upgrade or downgrade between plans within the same product family. Follow these steps to create and edit product families in your Chargebee site:
Access the Product Catalog: Navigate to the Product Catalog section in your Chargebee site.
Select Product Families: Click on the 'Product Families' option.
Create a New Product Family:
Click on the 'Create Product Family' button.
Enter the product family name and description.
Modify the product family ID if necessary.
Click the 'Create' button to finalize the creation.
Associate Plans and Add-ons: Once all product families are created, associate the relevant plans and add-ons with their respective product families.
Edit or Delete Product Families:
To edit or delete a product family, click on the 'Options' icon next to the product family you wish to modify.
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