How to Create & Manage a Product Family

00:56 mins
S

Sumana

Updated on Jul 03, 2025

How to Create and Edit a Product Family in the Product Catalog

Product families are essential for presenting your plans and add-ons to customers in a contextual manner. They allow customers to upgrade or downgrade between plans within the same product family. Follow these steps to create and edit product families in your Chargebee site:

Step-by-Step Guide

  1. Access the Product Catalog: Navigate to the Product Catalog section in your Chargebee site.

  2. Select Product Families: Click on the 'Product Families' option.

  3. Create a New Product Family:

    • Click on the 'Create Product Family' button.

    • Enter the product family name and description.

    • Modify the product family ID if necessary.

    • Click the 'Create' button to finalize the creation.

  4. Associate Plans and Add-ons: Once all product families are created, associate the relevant plans and add-ons with their respective product families.

  5. Edit or Delete Product Families:

    • To edit or delete a product family, click on the 'Options' icon next to the product family you wish to modify.

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