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How to Setup Dunning in Chargebee?
Vignesh
Updated on Sep 05, 2025
Chargebee's Dunning feature is applicable for online, offline, direct debit, and one-time payments. Follow these steps to set up Dunning in Chargebee:
Click on Settings in the navigation bar.
Select Configure Chargebee from the drop-down menu.
On the Settings page, click on Dunning for online-offline payments.
Select the payment method for which you want to enable Dunning.
Enable Dunning for cards and e-wallet payments.
Configure necessary settings such as:
Dunning period
Retry mode
Retry frequency
Click the Apply button in the top right corner.
In the confirmation pop-up, click the Confirm button.
You have successfully enabled Dunning in Chargebee. For more information, visit www.chargebee.com.