# Manage Subscriptions > **Source**: [Chargebee](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions) > >

Learn to create, update, and manage subscriptions with ease.

## Browse Collection 1. [How to Create a Subscription in Chargebee?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/aaC5b07LZtI-how-to-create-a-subscription-in-chargebee.md) (Video) 2. [How to Pause and Resume Subscriptions?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/JZbjtnFUum4-how-to-pause-and-resume-subscriptions.md) (Video) 3. [How to Cancel a Subscription?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription.md) (Video) 4. [How to Reactivate a Subscription? ](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription.md) (Video) 5. [How to Create a Quote for a Subscription Change?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/jIVuqRrX5As-how-to-create-a-quote-for-a-subscription-change.md) (Video) 6. [Understanding Various Subscription Statuses in Chargebee](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/UnK5hT192ws-understanding-various-subscription-statuses-in-chargebee.md) (Video) 7. [How to Edit Active Subscriptions?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/XROTEd7GzO8-how-to-edit-active-subscriptions.md) (Video) 8. [How to Edit a Subscription in Trial?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/P7iaNmBgQxk-how-to-edit-a-subscription-in-trial.md) (Video) 9. [How to Edit a Future Subscription?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/la8lyEVeolM-how-to-edit-a-future-subscription.md) (Video) 10. [How to Edit a Non-Renewing Subscription?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/OESe1XFHH98-how-to-edit-a-non-renewing-subscription.md) (Video) 11. [How to Edit a Paused Subscription?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/F69Ceb9RtUQ-how-to-edit-a-paused-subscription.md) (Video) 12. [How to Edit a Cancelled Subscription?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/BoMGWgbNUho-how-to-edit-a-cancelled-subscription.md) (Video) --- # VIDEO: How to Reactivate a Subscription? ## METADATA - id: Kih1qdslUFrD5Trs9I6pbA - type: video - source: Chargebee - content_url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription - collection_url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions ## TRANSCRIPT - time: 00:00 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=0 text: A subscription goes into a canceled state due to multiple reasons such as non-payment, a customer - time: 00:06 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=6 text: request, - time: 00:06 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=6 text: accidental cancellations, - time: 00:08 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=8 text: temporary pause requested, and more. - time: 00:11 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=11 text: In this video, we will learn how to restart the billing for a canceled subscription - time: 00:15 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=15 text: to reactivate your subscription. - time: 00:18 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=18 text: First, navigate to subscriptions and select a canceled subscription account. - time: 00:24 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=24 text: To reactivate this subscription from its canceled state, click on reactivate. - time: 00:30 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=30 text: While setting up the reactivate from field, always note that it must be a date from the past. - time: 00:35 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=35 text: For example, - time: 00:37 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=37 text: if a subscription was canceled on Feb ten and you're reactivating on Feb twenty, you can set reactivate from - time: 00:43 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=43 text: as feb fifteen. And the new billing term will run from feb fifteen to March fifteenth. - time: 00:49 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=49 text: Also note that if a date is not mentioned, the date of reactivation - time: 00:53 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=53 text: will be taken by default while reactivating a subscription you can add a trial period, which delays activation and - time: 00:59 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=59 text: billing until the trial ends. - time: 01:01 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=61 text: Even without a credit card on file, the trial can still be applied. - time: 01:05 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=65 text: In this case, the reactivate from date marks the start of the trial. You can even modify the number of times the - time: 01:12 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=72 text: subscription should renew. - time: 01:14 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=74 text: In the invoicing option, you can also convert when the invoice should be generated. - time: 01:19 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=79 text: Once done, just click on reactivate and you will receive an update that the subscription has been successfully reactivated, - time: 01:26 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=86 text: which can be seen here within the active status. - time: 01:30 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=90 text: The process of reactivation differs depending on when the subscription is canceled. - time: 01:35 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=95 text: In Chargebee, they are split into General and in-term reactivation. - time: 01:39 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=99 text: General reactivation is used to reactivate a subscription after the current billing term has ended. - time: 01:44 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=104 text: Here, unless you mention the reactivation from date, it will assume the date to be the date on which you are reactivating the - time: 01:51 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=111 text: subscription. - time: 01:52 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=112 text: When a subscription gets canceled due to non payment, the reactivation of such subscriptions within its current billing - time: 01:59 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=119 text: term is termed as in-term reactivation. - time: 02:02 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=122 text: In such cases, - time: 02:03 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=123 text: the billing cycle stays the same, and no new invoice is generated. - time: 02:08 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=128 text: But for all other reactivations, - time: 02:10 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=130 text: a new invoice will be created. - time: 02:12 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=132 text: For cancelled subscriptions with unpaid invoices, - time: 02:15 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=135 text: You can choose whether or not you want to allow in-term reactivation before collecting payments for the current term charges. To - time: 02:21 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=141 text: configure in-term reactivation, - time: 02:23 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=143 text: go to settings, select configure Chargebee, select billing logic, - time: 02:31 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=151 text: Under customers and subscriptions, - time: 02:33 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=153 text: select subscription reactivation. - time: 02:37 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=157 text: The Allow Reactivation option will allow in-term reactivation of canceled subscriptions - time: 02:42 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=162 text: without making a payment collection of current term charges. - time: 02:45 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=165 text: With ‘Allow Only on Payment Collection’, - time: 02:47 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=167 text: in-term reactivation is allowed only if the current term charges are successfully collected. - time: 02:52 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=172 text: Chargebee will attempt the payment once, and reactivation - time: 02:56 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=176 text: happens only if it succeeds. - time: 02:58 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=178 text: When overriding is allowed, you can reactivate the subscription by enabling the Allow reactivation - time: 03:04 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=184 text: even if payment collection fails for the relevant subscription. - time: 03:08 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=188 text: If payment collection fails, you can still proceed to reactivate the subscription. - time: 03:13 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=193 text: You can even add conditions to this rule by selecting a source and adding the corresponding behaviors. - time: 03:19 url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription?start_time=199 text: Once done, click on apply to save the changes. ## SUMMARY # How to Restart Billing for a Cancelled Subscription A subscription may enter a cancelled state for various reasons, such as non-payment. This guide will walk you through the steps to reactivate a cancelled subscription. ## Steps to Reactivate a Cancelled Subscription 1. **Navigate to Subscriptions:** Select a cancelled subscription account. 2. **Click on Reactivate:** To reactivate the subscription from its cancelled state. 3. **Set the Reactivate From Date:** 4. **Add a Trial Period (Optional):** This delays activation and billing until the trial ends. The Reactivate From date marks the start of the trial. 5. **Modify Renewal Options:** Adjust the number of times the subscription should renew. 6. **Invoicing Options:** Convert when the invoice should be generated. 7. **Finalize Reactivation:** Click on Reactivate. You will receive an update that the subscription has been successfully reactivated, visible within the Active status. ## Types of Reactivation The process of reactivation differs depending on when the subscription is cancelled. In Chargebee, they are split into General and Interim reactivation. ### General Reactivation - Used to reactivate a subscription after the current billing term has ended. - If the Reactivation From date is not mentioned, it will assume the date to be the date on which you are reactivating the subscription. ### Interim Reactivation - Occurs when a subscription is cancelled due to non-payment and reactivated within its current billing term. - The billing cycle stays the same, and no new invoice is generated. - For other reactivations, a new invoice will be created. ## Configuring Interim Reactivation 1. Go to **Settings** and select **Configure Chargebee**. 2. Select **BillingLogIQ**. 3. Under **Customers and Subscriptions** , select **Subscription Reactivation**. 4. Choose the **Allow Reactivation** option to permit Interim reactivation without payment collection of current term charges. 5. With **Allow only on payment collection** , Interim reactivation is allowed only if the current term charges are successfully collected. Chargebee will attempt the payment once, and reactivation happens only if it succeeds. 6. If **Overriding is allowed** , you can reactivate the subscription even if payment collection fails by enabling the relevant option. 7. Add conditions to this rule by selecting a source and adding the corresponding behaviors. 8. Click on **Apply** to save the changes.