# Manage Subscriptions

> **Source**: [Chargebee](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions)
>
> <p>Learn to create, update, and manage subscriptions with ease. </p>

## Browse Collection

1. [How to Create a Subscription in Chargebee?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/aaC5b07LZtI-how-to-create-a-subscription-in-chargebee.md) (Video)
2. [How to Pause and Resume Subscriptions?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/JZbjtnFUum4-how-to-pause-and-resume-subscriptions.md) (Video)
3. [How to Cancel a Subscription?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription.md) (Video)
4. [How to Reactivate a Subscription? ](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/CZdZnKxvVNY-how-to-reactivate-a-subscription.md) (Video)
5. [How to Create a Quote for a Subscription Change?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/jIVuqRrX5As-how-to-create-a-quote-for-a-subscription-change.md) (Video)
6. [Understanding Various Subscription Statuses in Chargebee](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/UnK5hT192ws-understanding-various-subscription-statuses-in-chargebee.md) (Video)
7. [How to Edit Active Subscriptions?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/XROTEd7GzO8-how-to-edit-active-subscriptions.md) (Video)
8. [How to Edit a Subscription in Trial?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/P7iaNmBgQxk-how-to-edit-a-subscription-in-trial.md) (Video)
9. [How to Edit a Future Subscription?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/la8lyEVeolM-how-to-edit-a-future-subscription.md) (Video)
10. [How to Edit a Non-Renewing Subscription?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/OESe1XFHH98-how-to-edit-a-non-renewing-subscription.md) (Video)
11. [How to Edit a Paused Subscription?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/F69Ceb9RtUQ-how-to-edit-a-paused-subscription.md) (Video)
12. [How to Edit a Cancelled Subscription?](https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/BoMGWgbNUho-how-to-edit-a-cancelled-subscription.md) (Video)

---

# VIDEO: How to Cancel a Subscription?

## METADATA

- id: ClFuA0xQV7vhoSApmQKTlw
- type: video
- source: Chargebee
- content_url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription

- collection_url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions

## TRANSCRIPT

- time: 00:00
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=0
  text: In this video, let's see how to cancel a subscription in Chargebee.

- time: 00:04
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=4
  text: Before we get into how to cancel a subscription,

- time: 00:07
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=7
  text: let us understand the different reasons why a subscription might get canceled automatically.

- time: 00:13
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=13
  text: When subscriptions get canceled for these seven reasons,

- time: 00:16
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=16
  text: you'll get automatically notified through a cancellation event.

- time: 00:19
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=19
  text: For all other cancellation types, the event will not hold the reason for cancellation.

- time: 00:24
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=24
  text: To pre-configure cancellation settings, start by clicking on "Settings" in the navigation bar.

- time: 00:30
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=30
  text: Now, select "Configure Chargebee" from the dropdown menu.

- time: 00:35
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=35
  text: In the Configure Chargebee section, click on "Billing Logic."

- time: 00:39
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=39
  text: Choose subscription cancellation from the list.

- time: 00:42
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=42
  text: Here, you can set up the rules for how you handle unpaid invoices

- time: 00:45
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=45
  text: refundable credits, excess payments, and more when subscriptions are canceled.

- time: 00:51
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=51
  text: The first setting offers you the options to set up when a subscription has to be canceled.

- time: 00:56
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=56
  text: The second setting lets you decide how you want to handle the credits for the unused period after subscription is canceled.

- time: 01:03
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=63
  text: In the third setting, you can decide what to do with the existing refundable credits, if there are any.

- time: 01:09
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=69
  text: And finally, here you can decide what action to take in case there are existing unpaid invoices for the canceled

- time: 01:15
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=75
  text: subscription.

- time: 01:16
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=76
  text: Chargebee also allows you to override the default settings or add a condition.

- time: 01:21
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=81
  text: You can perform these actions by clicking the vertical ellipsis available next to each setting.

- time: 01:26
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=86
  text: To cancel a subscription,

- time: 01:28
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=88
  text: go to the subscription details page in your Chargebee web interface.

- time: 01:32
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=92
  text: This will open the subscriptions

- time: 01:34
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=94
  text: index page, which lists all your subscriptions.

- time: 01:37
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=97
  text: To view a specific subscription,

- time: 01:39
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=99
  text: click on the name. Once you enter a particular user subscription page, click on cancel subscription.

- time: 01:46
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=106
  text: You will see the options to either cancel the subscription immediately

- time: 01:49
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=109
  text: or end of term or on a specific date. Selecting

- time: 01:53
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=113
  text: cancel immediately

- time: 01:54
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=114
  text: will move the subscription to Non-Renewing state, which means the customer will not be charged anymore.

- time: 02:03
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=123
  text: To learn how to cancel a subscription via API,

- time: 02:06
  url: https://learn.chargebee.com/z35mjtgJLCg-manage-subscriptions/9dlCQxEa3Lw-how-to-cancel-a-subscription?start_time=126
  text: refer to the documentation linked to this video.

## SUMMARY

# Configuring Subscription Cancellation Settings in Chargebee

In this guide, we will walk through the steps to configure Subscription Cancellation settings in Chargebee.

## Step 1: Access Settings

- Click on **Settings** in the navigation bar.

- Select **Configure Chargebee** from the drop-down menu.

## Step 2: Configure Billing LogIQ

- In the **Configure Chargebee** section, click on **Billing Logic**.

- Choose **Subscription Cancellation** from the list.

## Step 3: Set Subscription Cancellation Options

There are several settings you can configure:

1. **Cancellation Timing:** Decide when a subscription should be cancelled.

2. **Handling Credits:** Choose how to manage credits for the unused period after a subscription is cancelled.

3. **Refundable Credits:** Determine what to do with existing refundable credits, if any.

4. **Unpaid Invoices:** Decide on actions for existing unpaid invoices for the cancelled subscription.

Chargebee allows you to override default settings or add conditions by clicking the vertical ellipsis next to each setting.

## Step 4: Cancel Subscriptions

Subscriptions can only be cancelled immediately. To cancel at the end of the term:

- Go to **Subscriptions** in your dashboard.

- This opens the **Subscriptions Index** page, listing all your subscriptions.

- Click on the subscription name to view specific details.

## Step 5: Edit Subscription Details

- In the **Subscription Details** , click on **Edit Subscription** under Subscription Actions.

- In the **Billing Info** section, select the **Fixed** option from the Billing Cycles drop-down menu.

- Set the number of billing cycles for the subscription.

- Click the **Update** button at the top right to apply changes.

- In the Confirmation modal, click **Proceed** to continue.

## Step 6: Schedule Cancellations

- To edit schedule cancellations, click **Cancel Subscription**.

- Select when to cancel the subscription.

## Step 7: Reactivate Cancelled Subscriptions

If you want to restart billing for a cancelled subscription, you need to reactivate your subscription.

Thank you for watching.