# Handle Invoices Start to Finish

> **Source**: [Chargebee](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish)
>
> <p>Issue, refund, void, or export invoices without reaching out to support.</p>

## Browse Collection

1. [Invoices Overview](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/GGPjVCnCjvI-invoices-overview.md) (Video)
2. [How to Edit an Existing Invoice?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/bYpI5q9vf8I-how-to-edit-an-existing-invoice.md) (Video)
3. [How to Issue and Confirm a Refund on an Invoice?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/IwASjOSly1o-how-to-issue-and-confirm-a-refund-on-an-invoice.md) (Video)
4. [How to Record an Offline Payment on an Invoice?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/bZl5Lx3mymI-how-to-record-an-offline-payment-on-an-invoice.md) (Video)
5. [How to Write Off an Invoice in Chargebee?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/cznzv5wtFSA-how-to-write-off-an-invoice-in-chargebee.md) (Video)
6. [How to Void an Invoice?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/Tgmp4nQlAEs-how-to-void-an-invoice.md) (Video)
7. [How to Record an Offline Refund in Chargebee?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/OH0Eccww3GE-how-to-record-an-offline-refund-in-chargebee.md) (Video)
8. [How to Export Invoices?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/wS9RNH8EDJs-how-to-export-invoices.md) (Video)
9. [How to Regenerate an Invoice in Chargebee?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/JFSiXazbcJA-how-to-regenerate-an-invoice-in-chargebee.md) (Video)
10. [How to Delete an Invoice?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/nhPpHS48ujA-how-to-delete-an-invoice.md) (Video)
11. [How to Collect Payment Immediately Using ‘Collect Now’?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/0aDJYJlinO8-how-to-collect-payment-immediately-using-collect-now.md) (Video)
12. [Payment Terms](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/e2aTw1fo0cM-payment-terms.md) (Video)

---

# VIDEO: How to Record an Offline Refund in Chargebee?

## METADATA

- id: lUx6MbIFQ4uQQzzLhudNOw
- type: video
- source: Chargebee
- content_url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/OH0Eccww3GE-how-to-record-an-offline-refund-in-chargebee

- collection_url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish

## TRANSCRIPT

- time: 00:00
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/OH0Eccww3GE-how-to-record-an-offline-refund-in-chargebee?start_time=0
  text: In this video, let's see how to record an offline refund on an invoice.

- time: 00:04
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/OH0Eccww3GE-how-to-record-an-offline-refund-in-chargebee?start_time=4
  text: Under the "Invoices" section, click on the paid invoice you want to record the offline refund for.

- time: 00:13
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/OH0Eccww3GE-how-to-record-an-offline-refund-in-chargebee?start_time=13
  text: In the invoice details, select "Record an offline refund" under Payment and Credit Actions.

- time: 00:22
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/OH0Eccww3GE-how-to-record-an-offline-refund-in-chargebee?start_time=22
  text: In the pop-up, enter the refund amount, the date and time, the reason for the refund, and the payment

- time: 00:28
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/OH0Eccww3GE-how-to-record-an-offline-refund-in-chargebee?start_time=28
  text: method.

- time: 00:29
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/OH0Eccww3GE-how-to-record-an-offline-refund-in-chargebee?start_time=29
  text: You can also add a reference number and an invoice note.

- time: 00:34
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/OH0Eccww3GE-how-to-record-an-offline-refund-in-chargebee?start_time=34
  text: Once you entered the details, click the "Proceed" button.

- time: 00:40
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/OH0Eccww3GE-how-to-record-an-offline-refund-in-chargebee?start_time=40
  text: In the confirmation popup, add a comment if needed and click the "Update" button to record the offline refund.

- time: 00:48
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/OH0Eccww3GE-how-to-record-an-offline-refund-in-chargebee?start_time=48
  text: Thank you for watching.

## SUMMARY

# How to Record an Offline Refund in Chargebee

In this guide, we will walk you through the steps to record an offline payment in Chargebee.

## Steps to Record an Offline Refund

1. **Access the Invoices Section:**

2. **Select the Paid Invoice:**

3. **Record an Offline Refund:**

4. **Enter Refund Details:**

5. **Proceed with the Refund:**

6. **Confirm the Refund:**

By following these steps, you can successfully record an offline payment in Chargebee.