# Handle Invoices Start to Finish

> **Source**: [Chargebee](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish)
>
> <p>Issue, refund, void, or export invoices without reaching out to support.</p>

## Browse Collection

1. [Invoices Overview](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/GGPjVCnCjvI-invoices-overview.md) (Video)
2. [How to Edit an Existing Invoice?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/bYpI5q9vf8I-how-to-edit-an-existing-invoice.md) (Video)
3. [How to Issue and Confirm a Refund on an Invoice?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/IwASjOSly1o-how-to-issue-and-confirm-a-refund-on-an-invoice.md) (Video)
4. [How to Record an Offline Payment on an Invoice?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/bZl5Lx3mymI-how-to-record-an-offline-payment-on-an-invoice.md) (Video)
5. [How to Write Off an Invoice in Chargebee?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/cznzv5wtFSA-how-to-write-off-an-invoice-in-chargebee.md) (Video)
6. [How to Void an Invoice?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/Tgmp4nQlAEs-how-to-void-an-invoice.md) (Video)
7. [How to Record an Offline Refund in Chargebee?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/OH0Eccww3GE-how-to-record-an-offline-refund-in-chargebee.md) (Video)
8. [How to Export Invoices?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/wS9RNH8EDJs-how-to-export-invoices.md) (Video)
9. [How to Regenerate an Invoice in Chargebee?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/JFSiXazbcJA-how-to-regenerate-an-invoice-in-chargebee.md) (Video)
10. [How to Delete an Invoice?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/nhPpHS48ujA-how-to-delete-an-invoice.md) (Video)
11. [How to Collect Payment Immediately Using ‘Collect Now’?](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/0aDJYJlinO8-how-to-collect-payment-immediately-using-collect-now.md) (Video)
12. [Payment Terms](https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/e2aTw1fo0cM-payment-terms.md) (Video)

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# VIDEO: How to Issue and Confirm a Refund on an Invoice?

## METADATA

- id: jU0p32LVbCtISHCvAw6zng
- type: video
- source: Chargebee
- content_url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/IwASjOSly1o-how-to-issue-and-confirm-a-refund-on-an-invoice

- collection_url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish

## TRANSCRIPT

- time: 00:00
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/IwASjOSly1o-how-to-issue-and-confirm-a-refund-on-an-invoice?start_time=0
  text: You can issue refunds for paid or partially paid invoices.

- time: 00:04
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/IwASjOSly1o-how-to-issue-and-confirm-a-refund-on-an-invoice?start_time=4
  text: This option would be available only if the payment is done online or via bank transfer.

- time: 00:09
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/IwASjOSly1o-how-to-issue-and-confirm-a-refund-on-an-invoice?start_time=9
  text: In this video, let's see how to issue a refund.

- time: 00:14
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/IwASjOSly1o-how-to-issue-and-confirm-a-refund-on-an-invoice?start_time=14
  text: Go to the Invoices and Credit Notes tab and click on Invoices.

- time: 00:19
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/IwASjOSly1o-how-to-issue-and-confirm-a-refund-on-an-invoice?start_time=19
  text: Click on the desired invoice you want to issue a refund.

- time: 00:23
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/IwASjOSly1o-how-to-issue-and-confirm-a-refund-on-an-invoice?start_time=23
  text: In the right panel, you can find the "Issue a refund" action.

- time: 00:27
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/IwASjOSly1o-how-to-issue-and-confirm-a-refund-on-an-invoice?start_time=27
  text: Enter the refund amount and the reason and click on Proceed.

- time: 00:33
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/IwASjOSly1o-how-to-issue-and-confirm-a-refund-on-an-invoice?start_time=33
  text: Add a comment if required and click on Update.

- time: 00:36
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/IwASjOSly1o-how-to-issue-and-confirm-a-refund-on-an-invoice?start_time=36
  text: All refunds will trigger a CREDIT NOTE creation in the system for future references.

- time: 00:41
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/IwASjOSly1o-how-to-issue-and-confirm-a-refund-on-an-invoice?start_time=41
  text: That's it.

- time: 00:42
  url: https://learn.chargebee.com/teiC4pjhcxs-handle-invoices-start-to-finish/IwASjOSly1o-how-to-issue-and-confirm-a-refund-on-an-invoice?start_time=42
  text: Thanks for watching this video.

## SUMMARY

# How to Issue and Confirm a Refund on an Invoice

Follow these steps to issue and confirm a refund on an invoice:

1. Click on **Invoices and Credit Notes** in the navigation bar.
2. Under **Invoices and Credit Notes** , select **Invoices**.
3. Click on the desired invoice you want to refund a customer.
4. On the Invoice page, click **Issue a Refund**.
5. Type in the desired amount you want to refund.
6. Confirm the refund.
7. Note that all refunds will trigger a credit note creation in the system for future references.
8. Click **Update** to confirm.

You've successfully completed a refund on the invoice.