# Use Reports to Make Decisions > **Source**: [Chargebee](https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions) > >

Learn how to track key metrics like MRR and ARR.

## Browse Collection 1. [How Is MRR Calculated in Chargebee?](https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee.md) (Video) 2. [How to Use Filters to Quickly Find Data in Chargebee?](https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/8gOjY1z7bTg-how-to-use-filters-to-quickly-find-data-in-chargebee.md) (Video) --- # VIDEO: How Is MRR Calculated in Chargebee? ## METADATA - id: Qw0YyBfrQtYtxLK50VoCxA - type: video - source: Chargebee - content_url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee - collection_url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions ## TRANSCRIPT - time: 00:00 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=0 text: In this video, let's understand how MRR is calculated in Chargebee. - time: 00:04 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=4 text: As you know, MRR is the monthly recurring revenue, the predictable revenue you expect to earn every month from your - time: 00:10 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=10 text: active subscriptions. MRR is calculated from recurring subscription components such as plans, - time: 00:16 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=16 text: add-ons, and coupons. - time: 00:18 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=18 text: Now, what is not included are the one-time coupons and charges. - time: 00:26 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=26 text: So, if you want to include one-time coupons and charges that are non-recurring in your MRR calculation, - time: 00:32 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=32 text: you can enable flexible MRR calculation in your Chargebee site. - time: 00:39 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=39 text: Let us take a quick look at where you can find your MRR reports. - time: 00:44 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=44 text: Move to revenue story, click on reports explorer, you will find the total MRR chart right here. - time: 00:54 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=54 text: This chart shows you how your MRR has changed over time month by month. - time: 00:59 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=59 text: If you come down, you have other variants of the MRR chart. You have the total expansion MRR. - time: 01:07 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=67 text: The monthly recurring revenue that you earned from your upgrades, reactivations, - time: 01:11 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=71 text: and your trial conversions. - time: 01:14 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=74 text: Next, you have your total cancellation MRR. - time: 01:17 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=77 text: What is the MRR you have lost due to cancellations? - time: 01:37 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=97 text: The - time: 01:39 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=99 text: last - time: 01:41 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=101 text: chart - time: 01:43 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=103 text: is - time: 01:44 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=104 text: your - time: 01:46 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=106 text: net - time: 01:48 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=108 text: MRR - time: 01:49 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=109 text: growth. - time: 01:52 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=112 text: This metric defaults to a combo chart. - time: 01:55 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=115 text: The trend line here shows the net MRR change, and the stacked bar chart illustrates the various - time: 02:01 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=121 text: components involved in the net MRR calculation. - time: 02:05 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=125 text: So if you are wondering why MRR has changed unexpectedly, - time: 02:09 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=129 text: like you have a deep spike or you have a dip, - time: 02:13 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=133 text: you should check for your upgrades, downgrades, cancellations, and discounts. - time: 02:18 url: https://learn.chargebee.com/1mhniz9DdWk-use-reports-to-make-decisions/7OQkj0b66zU-how-is-mrr-calculated-in-chargebee?start_time=138 text: Thank you for watching. ## SUMMARY # Understanding MRR Calculation in Chargebee In this video, we will explore how Monthly Recurring Revenue (MRR) is calculated in Chargebee. MRR represents the predictable revenue you expect to earn every month from your active subscriptions. It is derived from recurring subscription components such as plans, add-ons, and coupons. ## What is Excluded from MRR? One-time coupons and charges are not included in the MRR calculation. However, if you wish to include these non-recurring items, you can enable flexible MRR calculation in your Chargebee site. ## Accessing MRR Reports 1. Navigate to **Revenue Story**. 2. Click on **Reports Explorer**. 3. Find the **Total MRR Chart** to see how your MRR has changed over time, month by month. ## Variants of MRR Charts - **Total Expansion MRR:** This shows the monthly recurring revenue earned from upgrades, reactivations, and more. - **Total Cancellation MRR:** This indicates the MRR lost due to cancellations. - **Net MRR Growth:** This metric defaults to a combo chart. The trend line shows the Net MRR change, while the stacked bar chart illustrates the various components involved in the Net MRR calculation. ## Troubleshooting Unexpected MRR Changes If you notice unexpected changes in your MRR, such as a deep spike or a dip, consider checking for: - Upgrades - Downgrades - Cancellations - Discounts Thank you!